TMSA stakeholders' survey rate TMSA highly on relevance, efficiency and impact

TMSA recently invited our partners and clients to take an independent survey of our work and impact over the past 4 years.  Results of the survey have been overwhelmingly positive and rate TMSA highly on relevance, efficiency and impact, recognising the complexities of regional integration compounded by working across 3 regional economic communities and 26 member countries.  The survey has now been closed, and a summary report of results can be downloaded here.

The survey was completed by partners and beneficiaries of the TMSA programme:

  • Regional Economic Communities (RECs): 17,5 % of respondents
  • Private Sector Organisations : 25,5% of respondents
  • Development Partners: 19,7 % of respondents
  • National Governments: 17,5 % of respondents
  • Academic  Institutions or Think-Tanks: 4,4 % of respondents
  • Other: 15,3 % of respondents

Respondents collaborated with TMSA in the following work areas:

  • Trade Policy: 28,7%
  • Trade Facilitation: 47,1%
  • Corridors and Infrastructure: 41,9%
  • Industrial Development / Economic Competitiveness: 16,2%
  • Other: 20,6%

Eighty-nine percent (89%) of respondents rated the TMSA knowledge and trade tools highly (ratings of "useful" or "very useful").  These included the TMSA website, news digest, Rules of Origin Database, Tripartite GIS, Non-Tariff Barrier (NTB) Mechanism, Trade Negotiation Capacity Building Training and Regional Integration Research Network (RIRN) Publications.

Ninety-four percent (94%) of respondents rated the relevance of TMSA's support to the delivery of the regional integration objectives of the COMESA-EAC-SADC Tripartite highly (ratings of “relevant” or “very relevant”).

Ninety-nine percent (99%) of respondents indicated that TMSA provided the right kind of support, although some respondents specified that they needed additional support in the same or a different area. 

Eighty-eight percent (88%) of respondents indicated that TMSA's support had been helpful in achieving the results necessary to deepen regional integration (ratings of “good” or “very good”).

Eighty-six percent (86%) of respondents indicated that TMSA were effective and innovative in implementing programmes and in overcoming obstacles and constraints (ratings of “good” or “very good”).

Eighty-three percent (83%) of respondents rated TMSA’s programme delivery as innovative (ratings of “good” or “very good”).

Eighty-one percent (81%) rated TMSA’s programme delivery as timely (ratings of “good” or “very good”).

Eighty-one percent (81%) rated TMSA’s programme delivery as cost effective (ratings of “good” or “very good”).

Eighty-three percent (83%) of respondents rated the quality of technical assistance provided by TMSA highly (ratings of “good” or “very good”).

Ninety percent (90%) of respondents rated the overall impact of TMSA’s work highly (ratings of “good” or “very good”).

Ninety-seven percent (97%) of respondents indicated that TMSA’s work should continue into the future.

The survey has now been closed, and a summary report of results can be downloaded here.

The full, original report can be downloaded here.

Programme news

Early Closure of TMSA Programme: The Secretary of State of the UK’s Department for International Development (DFID) has decided to terminate its financial contribution to TradeMark Southern Africa (TMSA), as announced on 4 December 2013. As DFID is the sole financier of the TMSA programme of support to the COMESA-EAC-SADC Tripartite, TMSA will officially be closed from 17 March 2014 instead of 31 October 2014. For more information about the TMSA closure, and for a summary of some of the more notable successes of the Tripartite achieved with TMSA support, please click here